The Rusty Rudder

Keeping Outdoor Dining Perfect for Customers, Not Pests

The Rusty Rudder prides itself on delicious food, great live music and a comfortable atmosphere. When Brian Johnston and Eric Paul decided to open The Rusty Rudder’s second location outside of Charleston, S.C., they settled on a two-acre tract of land that featured a large outdoor dining area.

Opened in June of 2014, The Rusty Rudder in Mount Pleasant offers a large outdoor deck and tiki bar that greets its Lowcountry patrons like a charming backyard. But the space could also be comfortable for the area’s pests, including cockroaches, flies and mosquitoes.

That’s why The Rusty Rudder partnered with Orkin: to make sure pests are left off the reservations list. We talked with Johnston about the relationship.

Why did you choose Orkin?

We had used another provider at our first restaurant location (on Lake Norman in North Carolina), and we were looking for a provider that was more responsive to our needs. The warm weather in the Lowcountry means that pests are an issue year-round. And with such a large outdoor deck, if we can’t have customers out there because of flies or bugs, that’s money out of our pocket.

What Orkin services are you using?

With our restaurant so close to the water, flies and mosquitoes are a challenge. Orkin presented us with a great small fly program, and it’s been very successful. But Orkin has helped in other areas, too. When we bought the property, we had a major problem with fire ants, and Orkin was able to take care of them. Really, for every challenge we’ve had along the way, Orkin has had a solution.

How has the service been?

Deborah, our account manager, and our technician Chris have been easy to work with. What I like most is if we have an issue come up, we call them and they respond very quickly. They’re always ready to help at a moment’s notice. If they service our deck and it rains, which it does often here, they’re happy to come back and make sure everything is treated. We can’t wait for pest issues to be resolved because our customers will let us know – in that case, no news is good news. We’ve been very satisfied.


More on Foodservice

How Well Do You Know Stored Product Pests?

Mosquito 101

Treatment 101: How Orkin’s Options Help You Stay Pest-Free

Help Reduce the Risk of Foodborne Illness at Your Restaurant

Orkin Commercial Services Offers Free Newsletter Content

Orkin Launches New Service for Foodservice Industry

Restaurants’ Best Customers Don’t Take Pest Problems Lightly

Restaurant Rodent Prevention - Controlling Rats & Mice

Beetles in Restaurant's Kitchen

Birds in Restaurants

Connect with Us

Our customer care team is available for you 24 hours a day.


Find a Branch

Our local Pros are the pest experts in your area.

Request a Free Audit

We will help you find the right treatment plan for your business.

Pest Control that gets the job done


Food & Beverage ProcessingFoodserviceGovernmentHealthcareHospitalityLogisticsMultifamilyNon-Food ManufacturingOffice Property ManagementPharmaceutical

© 2022 Orkin LLC

Terms of UsePrivacyAccessibility StatementCareers